Operations Analyst2018-12-22T22:05:31+00:00

Amazon Inventory Planning & Forecasting

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Inventory Planning & Forecasting

As e-commerce continues to gain momentum, shipping products fast and efficiently is becoming a must in order to remain competitive. Fulfillment By Amazon (FBA) gives you the opportunity to offer 2-day shipping for your products across the United States for an additional fee. Channel Key is experienced in FBA fulfillment and can help you analyze the costs and opportunities of utilizing FBA to see if it’s a fit for your brand and product selection.

Order Management

Acting as your Sales Manager, we review orders on a daily basis to ensure orders are processed perfectly. This includes FBA and FBM (Fulfillment by Merchant) as well as overseeing returns and any other order issues. We will send FBM orders directly to your company or any 3PL you desire.

FBA (Fulfillment by Amazon)

Coaching and Inventory Planning

FBA is a key element of any Amazon strategy. In essence, you place inventory on consignment to Amazon for the fulfillment of your orders on the Amazon Marketplace. Amazon charges fees for Commissions, Pick-Pack-Ship, as well as Storage (by Cubic Feet x Time). FBA inventory also has the significant value of reaching the estimated 80MM Prime customers.

On top of reaching Prime members across the US, you will benefit from Amazon’s fulfillment history to help win the BuyBox. This combination makes FBA a very appealing method of selling your products on Amazon, however, the FBA process, procedures, and best-practice take the time to set-up and fully incorporate into your plan. Let Channel Key help you take full advantage of Amazon FBA.

Amazon Answers Maintenance

Amazon Answers is an FAQ section that resides on each Amazon Detail Page. Some products can literally have dozens, if not hundreds, of questions from interested shoppers. The response and answers to these are critical to maintaining a high-converting Amazon Detail Page. Our team responds to Amazon Answers with high efficiency, for your entire assortment.

amazon FAQ management services

Building Feedback

The average Sales to Feedback ratio at Amazon is between 1-2%. When effectively and properly managed, this can be increased by up to 3x that ratio, which can have a dramatic impact on sales. We request feedback on your behalf for every order to continue building Seller and Product Reviews.

Amazon Automated Review System

Neutral and negative seller and product reviews can have a dramatically negative effect on your sell through and Buybox percentage. As part of our offering, Channel Key will scrub your reviews looking for any negative or neutral reviews that are in violation of Amazon’s terms of service. In most cases we can open cases with Amazon to have these removed from your account.

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