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COMMERCE MEDIA

Turn media into a true growth engine.

Commerce media should do more than harvest existing demand. Channel Key builds and manages media programs that capture high-intent shoppers, create new demand, and connect every dollar of investment to real business outcomes.

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WHAT WE UNLOCK

Media investment becomes easier to defend and scale.

Channel Key helps brands turn commerce media from a set of platform campaigns into a connected investment system built around demand creation, demand capture, and measurable business impact.

01

Investment follows growth priorities

Media investment is connected to product priorities, channel economics, margin, and customer acquisition goals.

02

Channels work as one system

Retail media, marketplace search, DSP, paid search, paid social, and offsite media are planned together instead of being optimized in isolation.

03

Performance moves beyond ROAS

Measurement connects spend to incrementality, new-to-brand growth, profitability, and total commerce impact, not just platform-reported efficiency.

THE PROBLEM

Most media programs optimize for efficiency. Few are built for what comes next.

These are the patterns that limit what commerce media can actually deliver. Each one narrows the ceiling. Together, they keep spend from compounding into sustainable growth.

Media investment harvests demand instead of creating it.

Bottom-funnel tactics dominate the mix. Spend chases existing intent rather than building the awareness and consideration that generate new demand over time.

Channels run in parallel, not together.

Retail media, search, DSP, and social operate as separate programs. Without a connected strategy, spend competes across channels instead of compounding across the funnel.

Measurement stops at ROAS and misses the full picture.

Efficiency metrics tell you what converted, not what drove incremental sales, built new audiences, or contributed to profitable revenue growth over time.

Audience strategy is an afterthought, not a foundation.

Campaigns reach broad audiences by default instead of activating the specific shoppers most likely to convert, repurchase, or expand brand relationships at margin.

More spend does not solve a structural media problem. The fix is a connected program built around growth outcomes, not channel-by-channel efficiency targets.

WHAT WE DO

Services built to perform together.

Each capability connects to the others. Commerce media only compounds when strategy, audiences, channels, and measurement work together.

01

Commerce media strategy & investment planning

Smarter media plans take shape when channel mix, budget allocation, and investment priorities align to business goals, shopper behavior, and real growth opportunities. Spend stops following habit and starts following where profitable growth actually exists.

02

Cross-channel audience activation

The right audiences activate across every channel so the brand reaches the shoppers most likely to convert at every stage of their journey. Audience strategy becomes a foundation, not an afterthought, and compounding reach builds over time.

03

Retail media & marketplace advertising

Retail media programs activate and manage across marketplaces and retailer networks to capture demand where purchase decisions actually happen. Brands win the moments that matter most without wasting investment defending ground they already own.

04

DSP, prospecting & retargeting

New shoppers get reached, valuable audiences get re-engaged, and performance extends beyond lower-funnel tactics with programmatic media strategies built for incrementality. Brands grow their addressable audience instead of recycling existing demand.

05

Search & demand capture

Visibility and conversion improve in high-intent environments with search programs designed to win more of the demand already in market. Brands capture shoppers actively looking for them and build organic strength that reduces long-term paid dependency.

06

Measurement, testing & optimization

Results improve over time through structured testing, ongoing optimization, and measurement tied to revenue, efficiency, and profitability. Every insight feeds the next decision so media investment compounds rather than plateaus.

Powered by Via. Channel Key’s commerce intelligence layer connects every signal behind the work, so every budget, audience, and optimization decision ties back to measurable business impact.   

PROOF IT WORKS

Connected media programs produce results that compound.

Examples of what commerce media looks like when strategy, audiences, and channels work together.

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SOUTH CHICAGO PACKING

Full-funnel media strategy drives 75% new-to-brand customer acquisition in six months

South Chicago Packing needed a media program built to create demand, not just capture it. A layered full-funnel strategy activated awareness-stage programmatic alongside sponsored campaigns tailored to each stage of the shopper journey.

+75%

Sales from NTB customers

+453%

Increase in brand searches

+41%

Year-over-year sales growth

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DAN'O'S SEASONING

Connected media program drives 6x share of voice growth and new customer acquisition

Dan-O’s had strong brand recognition but limited reach beyond existing fans. A connected media program activated programmatic demand creation with sponsored search, scaling presence across high-value non-branded terms and building organic visibility that compounded over time.

+489%

Paid visibility growth

+200%

Organic visibility growth

+67%

New-to-brand customer rate

IS THIS A FIT

Built for brands ready to make media work harder.

Built for scaled brands with real media budgets across Amazon, retail media, and beyond, where spend is growing but incrementality and margin are unclear.

THIS IS FOR YOU IF...

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Media spend is growing but revenue and new customer acquisition are not keeping pace

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Retail media, search, and DSP run as separate programs with no unified strategy

THIS IS NOT FOR YOU IF...

ROAS is the only metric that matters and incrementality is not a consideration

Media investment is fixed and optimization opportunities will not be acted on

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Ready to build a media program designed for compounding growth, not just efficient harvesting

LET'S TALK

Build the program that makes every dollar count.

No pitch. No template deck. A focused conversation about where your media investment is going and what a connected program would make possible.

Typically a 30 to 45 minute conversation. No commitment required.

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